Shipping Policy

Shipping Policy

At Heavy Duty Diesel, we strive to provide fast, reliable, and affordable shipping on all orders. Here’s everything you need to know about our shipping process.

Free Shipping on All Orders

We are pleased to offer free shipping on all orders, regardless of size or location. Whether you’re purchasing a small part or a large automotive product, you won’t have to worry about additional shipping costs.

Shipping Time and Transit

  • Transit Time: Orders typically take between 7 to 21 business days to arrive after they have been processed and shipped.
  • Please note that business days are Monday through Friday, excluding weekends and public holidays.

Processing and Handling

  • Once you place your order, we will begin processing it within 1–2 business days.
  • After processing, your order will be shipped out via a trusted carrier. You will receive an email with tracking information once your order has been shipped.

Shipping Methods

We use a variety of reliable shipping carriers to ensure your order reaches you safely and on time. The specific carrier used for your order will depend on your location and the size of the items ordered.

International Shipping

We currently offer free international shipping on all orders. Shipping times for international orders may vary, and it may take longer than domestic shipments. Customs, taxes, and other import duties may apply, and these charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, we will send you a tracking number so you can follow your order’s progress online. Please note that it may take up to 24 hours for tracking information to appear in the carrier’s system.

Shipping Delays

While we do our best to ensure timely deliveries, please note that shipping times may be impacted by factors outside of our control, such as weather conditions, customs delays, or high demand during holidays.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately at contact@heavydutydiesel.shop. We will work with the carrier to resolve the issue and ensure you receive your product as quickly as possible.

Contact Us

If you have any questions regarding shipping, please reach out to us: